Sevilla At World Commerce

An HOA community in Saint Augustine, Florida

Irrigation FAQ

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It’s during my watering window, but I’m not getting water. How come?

Sevilla has a “Master Rain Sensor”. If it just rained yesterday, last night, or currently, it will shut down the whole system to conserve water.

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I am a new homeowner; how do I set up my irrigation?

  1. Identify what zone you are in.
  2. Identify your schedule. Be sure to note the difference between the Summer and Winter irrigation schedule. The schedules coincide with Daylight Savings, so it’s easy to remember.
  3. Program your controller to match the 2.5 hour window of time. You’ll want to ensure that when you add up the run time for each of your zones, that it does not exceed 2.5 hours. This will ensure that every zone in your yard gets watered. Reference this guide for programming common controllers.
  4. You can test your irrigation during your normal run times, or using the weekend maintenance schedule that is identified in the schedule above. PLEASE NOTE: YOU WILL NOT GET WATER ANY OTHER TIME BESIDES THE TIMES IDENTIFIED IN THE SCHEDULE.
  5. If you are still having problems and need to have an irrigation professional diagnose your system, you can request help here. Please note the option to choose between your own vendor or leverage our preferred vendor for discounted repair rates and knowledge of how our system functions.
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I have a zone that always runs, even though the controller says it’s off. What’s the problem?

When you have a single zone (or a couple) that always run or run at odd times, regardless of what your irrigation controller says, it’s usually because there is debris (sand/pebble/wood chip) stuck in the zone valve and preventing it from fully closing.  To fix this, you need to locate your zone valves and clean out the affected valve.  Here is a link with a video on how to do that for a Hunter valve.

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I need maintenance done on my irrigation system but the water won’t turn on

  • The irrigation system is controlled by a master pump station and valve.  Therefore, you are only able to water during your designated days and times.  There are also maintenance windows on weekends that allows you to check your irrigation functionality.  You can find the schedule here: Irrigation Schedule
  • In the event that you need to schedule a maintenance window outside of the standard schedule, please use our Irrigation Request Form to submit a request.
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I’m having problems with my irrigation system. Who do I contact?

  • As part of your HOA dues, irrigation water is provided to you on specific days.
  • The HOA is responsible for delivery of the irrigation water up to the valve box located near the street (not the one next to your home)
    • If there are any problems with your sprinkler heads, pipes on your property, controllers, etc., then it is your responsibility to repair those yourself or contact an irrigation repair contractor.
    • If you are not receiving water AT ALL, then please use our Irrigation Request Form to report this.  (Please note:  If your immediate neighbors are able to water and you are not, most likely the problem lies with your system and therefore would be your responsibility to have it repaired.)
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What days can I water?

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I just sodded, can I request additional watering days?

  • Yes.  If you just sodded, you can water nightly for 30 days starting at 11pm (in addition to your regularly scheduled days).
  • You can do this by submitting a request via the Irrigation Request Form
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Who pays for our irrigation water?

  • The pump equipment is covered in your HOA dues
  • We utilize storm water and 3 surficial wells to regenerate the ponds in the community, then water is pumped to all the zones in the neighborhood
  • We have a CUP (Consumptive Use Permit) through St. Johns county, so if we over-use water from our wells, we can be levied a fine from the county.  Therefore, it is imperative that everyone conserve water, not be wasteful, and not violate watering days and times.